Effective Date: 1st August 2025
Website: www.mydiono.com

At MyDiono, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Pages you visit on our website
  • Date and time of your visit

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you regarding orders, promotions, and updates
  • Improve our website, services, and customer experience
  • Prevent fraudulent activities and ensure website security

3. Sharing of Information

We respect your privacy and will never sell, rent, or trade your personal information to third parties.
However, we may share your data with:

  • Courier and logistics partners (for order delivery)
  • Payment processors (for secure transactions)
  • IT service providers (for website maintenance and support)
  • Authorities if required by law

4. Cookies and Tracking Technologies

  • Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic.
  • You can choose to disable cookies in your browser settings, but some features of our website may not function properly.

5. Data Security

We implement strict security measures to protect your information, including SSL encryption and secure payment gateways.
While we take all reasonable steps to protect your data, we cannot guarantee absolute security due to the nature of the internet.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal data (subject to legal and transactional requirements)
  • Opt-out of promotional communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies before sharing your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and changes will be effective immediately upon posting.

9. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us:
📧 contact@mydiono.com
📞 +91 93541 24832
📍 MyDiono, Krishna Nagar Delhi, India